World-class import infrastructure and associated services
Sunrise prioritises service to its customers, focusing on safety, efficiency and quality
HSSEQ (HEALTH, SAFETY, SECURITY, ENVIRONMENTAL AND QUALITY)
Health, Safety, Security Environmental and Quality (HSSEQ) and Operational efficiency are leading priorities for the Terminal. At Sunrise, we are committed to providing a high level of service to its customers, with a focus on safety, efficiency, quality, and the environment. Sunrise furthermore always conducts it business in terms of our company’s Code of Ethics.
With LPG forming a flammable mixture in air at specific concentrations, safety standards associated with LPG handling are of the utmost priority to Sunrise and we always ensure compliance with both national and international standards.
Sunrise is committed to achieving no Lost Time Injuries (LTIs), with it having achieved its 5-year LTI-free milestone in May 2022 and with it continuing to achieve this target. Its employees are committed to the following safety objectives:
Pro-active safety management and the identification of potential safety hazards
Promoting Safety, Health, Environment, Quality and Security Awareness throughout the company
Continuous consultation with external stakeholders regarding safety, security and emergency response procedures.
Continuous improvement of safety systems, policies and best practices. Compliance with applicable legislation.
Ongoing consultation, communication and training of staff and key stakeholders.
INTEGRATED MANAGEMENT SYSTEM
An integrated management system is a single system designed to manage multiple aspects of an organization’s operations in line with multiple standards, such as those for quality, environmental and health and safety management. In practice, an integrated management system involves merging existing formal systems and implementing specific best practices organization-wide.
The Sunrise Energy terminal is the only Independent Bulk Liquid/Gas Storage facility in South Africa to have achieved ISO compliance certification for 3 separate categories, simultaneously.
ISO 14001 (Environment)
ISO 9001 (Quality)
1SO 45001 (Safety)
Being ISO certified, has propelled our organisation to achieving a level of international recognition by meeting the standards that are important to our industry. It shows our commitment to the standards and a commitment that will be recognised by potential customers, existing customers and our employees.
Our continuous focus as an organisation in maintaining our Integrated Management System (IMS) are outlined as follows:
Monitoring Performance: Ensuring the procedures implemented are followed. We have entrenched departmental procedures and have tasked the Heads of Departments to ensure they monitor performance against procedures.
Training of Our Employees: The standard offers the framework for identifying what our organisation needs and allows us to plan the training accordingly. In this way, we know for sure that appropriate resources are invested into improving the organisation which will also assist in achieving maximum customer satisfaction.
Improving Customer Satisfaction: Intensive procedures are in place to determine the current level of customer satisfaction. This gives us the opportunity to understand our client/s’ perception of the services we provide and what we can do to improve to change perceptions.
Perform Regular Internal Audits: We have a trained team of internal auditors to enable us to collect valuable data regarding HSSEQ, operations, maintenance, of our organisations. This provides us a view of how compliant our procedures are with the standard and if they support the various business processes. It is also a platform to assess how our entire business system is performing, and what we can do to improve our processes.
On an annual basis, we successfully go through an external certification audit to verify that our SOPs have been developed and implemented according to the standard.
Terminal Operator Agreement (TOA):Sunrise Energy LPG Import Terminal (Terminal) is a Section 56 Terminal Operator in terms of the National Ports Act of 2005 with a Terminal Operator Agreement (TOA) entered with Transnet National Ports Authority (TNPA) in 2013. The Terminal has been designed as a unitary facility and the marine discharge point, pipeline and receiving terminal are all necessary components of the Terminal.
The Terminal is Africa’s largest open-access liquefied petroleum gas (LPG) import and storage terminal and is located in Saldanha Bay on South Africa’s West Coast. It utilises a multi-buoy mooring system (MBM), a subsea and overland pipeline, storage and blending facilities. These facilities and services are provided for LPG importers (clients) and their customers.
National Energy Regulator (NERSA):Sunrise Energy is licensed by the National Energy Regulator (NERSA) for the marine loading facility, auxiliary pipelines and storage facility and the provisions of the Petroleum Pipelines Act of 2003 allows for third parties to interconnect to the Sunrise Energy marine offloading facility and pipeline.
Sunrise Energy is an open-access Terminal, for use by customers importing and distributing LPG to the market.
Prospective customers can apply for the use of uncommitted capacity in the Terminal, as per NERSA (National Energy Regulator of South Africa) requirements. Uncommitted capacity refers to throughput capacity not contractually committed to other customers.
All users of the Terminal facilities must comply with the Allocation Mechanism and Terminal Use Policy, which can be downloaded from the link below. This operating policy sets the conditions of use for Terminal users to ensure the facilitation of a competitive business environment, compliance with relevant laws and acts, compliance with Sunrise Energy licence conditions, and the optimal utilisation of the Terminal, allowing for continuity and security of LPG supply.
Occupational Health and Safety Act (OHS Act): In terms of the Occupational Health and Safety Act of 1993, Sunrise Energy LPG import terminal is categorised under Major Hazard Installation Regulations as a High-Risk Installation. The Sunrise Energy project was commissioned in May 2017.
International Code for Security of Ships and Port Facilities (ISPS Code):Sunrise Energy as a port facility, complies with the provisions of chapter XI-2 and part A of International Code for the Security of Ships and Port Facilities and has been verified and that this facility operates in accordance with the approved port facility security plan (IMO Port Facility Number: ZASDB-0009).
PRODUCT QUALITY MANAGEMENT
Sunrise Energy utilises a Multi-Buoy Mooring (MBM) system for the efficient offloading of all incoming vessels. Our unwavering commitment to safety and dedication to efficiently delivering products are our primary objectives. Consequently, strict adherence to industry-recommended guidelines and best practices are imperative while executing this operation. In line with our commitment to excellence, we diligently ensure the safe discharge of products through our MBM system while ensuring quality is maintained throughout the discharge process. We conduct product surveys to meticulously monitor and safeguard product integrity. Our sampling and testing regime guarantees that products being discharged, consistently meet the relevant SANS-1774 specification criteria, thus providing unrivalled quality assurance to both our clients and ultimately, their consumers.
Product received into the terminal that is intended for residential, commercial, and industrial use must comply with SANS-1774. This national standard criteria must also be met for Sunrise Energy specific requirements for Ethyl Mercaptan.
Only odourised product is accepted at the terminal. As the product is loaded into road tankers or transferred through our export pipeline, the product is stenched with Ethyl Mercaptan at the loading gantries, per SANS-1774.